"When conflict arises at work, be prepared to solve the problem with GIN." ~Karen Keller, Ph.D.

Exerting Positive Influence will encourage others to respond to you with excitement and eagerness. Here's what you need to do...

The degree of your influence is directly affected by how uncertain you are and how you express that uncertainty. When you doubt your facts, second guess your observations of the influencee, or are fraught with indecision, your influence potential goes down considerable.

It’s how you choose to control your anger that makes the difference between a positive and negative outcome. Are you controlling yours?

Are you guilty of bending the rules just a little? Watch out for these long term pitfalls!

Passion is perhaps the most motivational trait of the Seven Influence Traits™. Is passion necessary for life and living? No, but it is necessary for a better life and better living. In short, living a life that makes you feel deeply, passionately alive.

Trustworthiness is often overlooked because everyone assumes they are considered trustworthy. Unfortunately it's not that simple! Being trustworthy is the one trait that will keep people paying attention and give you the opportunity and time to move the conversation in your favor!