How to Guarantee You Are Listening
Karen Keller
When you speak, do others hear you? Do they "listen" to you? Are you listening to them?
Listening and hearing are different actions. Hearing is the physical act of the ear picking out sounds from another’s voice. It simply happens. Listening is what you consciously choose to do. Listening requires concentration so your brain can create meaning from words and sentences.
Listening leads to learning.